BS 11000 Stage 1 – Awareness (Clause 3)

Sometimes we are not fully aware and do not always appreciate how much we already have.

Before starting your BS 11000 implementation you need to be aware of what this all means.   Understanding what collaboration really is, what it means to you and your organisation, what are the benefits and how much extra do you need to do to create collaborative business relationships that add new value, is an important step to complete.


Fig 1: Complete BS 11000 Stage 1 Awareness to establish a basis for proceeding

Taking time to think carefully as illustrated above in Fig 1: “Complete BS 11000 Stage 1 Awareness (Clause 3) to establish a basis for proceeeding”, can help you to focus on areas where collaborative business relationships will be of benefit.

The following 10 steps within BS 11000 Stage 1 Awareness outline what you need to discover and complete so you become more fully aware of what is required, to help you decide if embarking on a collaborative business relationship approach is right for you.

Just a quick note, there are 8 stages which will be presented as Stages 1 to 8.  However, in the BS 11000 specification they are listed Clauses 3 to 10 – sorry for any confusion!

 What does collaboration mean?

First you need to consider what collaboration means to you.  Here is  a simple definition that I use, which may help you.

 “Collaboration is about people working together to deliver an agreed outcome that creates new value.”

Considering the above definition how does this relate to you developing collaborative business relationships within your organisation?

You  need to discover how we’ll you are doing this currently, where do you and could you apply collaboration and come to a consensus about what collaboration is and means for you.  It really is a go/no go decision point before spending time, resources and money so that you can answer a key question – “is it aligned with our business objectives and strategy”.

If the answer is no then you can stop and revisit at a later time.  If the answer is yes,  you need to become fully aware of what is required and realise the necessary investment and what resources are  available to you.

Bs 1100 Awareness Stage 1:

There  are 10 steps  to BS 11000 stage 1 awareness:

  1. Senior executive – having someone with the responsibility and authority is key to the success of your collaboration initiative
  2. Policy – developing your policy helps your organisation to understand the scope of your collaboration managemnt system and will need to address several areas such as type of collaboration, objectives, improvement, communication, measurement and management
  3. Objectives – this is taking your current business objectives and looking how collaborative business relationships and partnering externally could enhance  them
  4. Value – identifying the potential benefits and how new value will be created will form an important part of your decision making process
  5. Business Relationship Niches – you need to identify and segment both your internal and external relationships so you can see the opportunities and plan accordingly
  6. Resources   – people are key in any relationship and having the correct behaviours and competencies will have a big affect.  You need to select the correct people and put appropriate development plans in place where necessary
  7. Risk – conducting an initial risk assessment will help you  to plan and mitigate any potential issues from becoming risks as well as understanding the trade off between risk and benefit.
  8. Implementation plan – For each business relationship you need to capture and prioritise them against your objectives, value, resources and risk and establish an action plan for each relationship.  You also need to include the first draft of an exit strategy – do you have one of these?.
  9. Documentation — defined procedures need to be in place and here you can map to your existing documents and utilise them and complete  a gap analysis to identifythe  other documents you need to produce.
  10. Relationship Management Plan  (RMP) – finally initiating the RMP will act as your corporate template that either links to other business processes or is integrated into your existing business processes.

How to implement Stage 1 Awareness

A good way to start is to complete a series  of workshops and  assessments that can help you to collate the information collaboratively and visualise it so you can make an informed decision about your collaboration approach and implementation plan.  This takes a Why, What and How approach as described in BS 11000 collaborative business relationships, Part 2: Guide to implementing  BS 11000-1.

To get your collaboration off to a good start get your complimentary BS 11000 Introduction.  This will help you to get a good overview before you start diving straight into  BS 11000 Stage 1 Awareness.

Keep on collaborating.



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